Reviews

"John is an amazing agent to have. Very creditable person and honest, he has your best interest in hand and won’t leave you clueless about the situation in any matter. Highly recommend he’s my whole families agent."

"If you need reliable insurance John and his team are amazinggg, quick responses when you need them AND the best rates!"

"I’ve had Excellent service and probably hands down the best agent I’ve had for my insurance"

"John and his team have been there for me countless times, from my very first accident to purchasing my first car, helping my kids purchase their cars, and, unfortunately, helping us through my son’s accident as well.

Over the years, John and his team have become like family to us. They consistently go above and beyond, even when I know they’re off the clock. Their dedication, compassion, and willingness to help mean more to us than words can express.

I will forever be grateful for everything they’ve done for me and my family. I wouldn’t hesitate to recommend John and his team to anyone and everyone. If you’re looking for a team that genuinely cares about you and treats you like family, look no further!"

"I've worked with Alicia for a decade now, and honestly, before her I didn't think a good insurance agent was a real thing. She's always there when I call, keeps me in the loop on every update, and treats my stuff like it matters. That kind of consistency is rare. If you want someone who actually takes care of you, go with Alicia."

"Alicia is always a Big Help and almost always picks up the phone!"

"John has done a wonderful job taking care of me and walking me through my best options!"

"John has been our insurance agent for over 20 years, and he truly is the BEST!

Some of his superpowers are his patience, his ability to understand his clients’ needs, and, most importantly, how genuinely he cares. He is someone you can always count on. In today’s world, it’s incredibly special to have not only his expertise, but also the human connection he brings to everything he does.

And his team members are incredible as well, which is a true reflection of his leadership.

Thank you, John, for your partnership, support, and friendship throughout all these years. We are so grateful to have you in our corner!"

"Too many people are quick to complain about customer service and when you find customer service that is exceptional, we forget to take a minute to appreciate those that give it. I have been with State Farm insurance for 50+ years. I always say that I am "insurance poor" but I also follow that with I am "State Farm rich!" I am truly grateful for John, Norma and his incredible team for treating my family like family. No matter what my questions are for my home owner's policies are, or our vehicles, or hospital indemnity plans, I am treated with kindness and patience. My calls or emails are always returned and I am greeted with warmth. Thank you so much for being the best and making my life simpler."

"Alicia is like a warm cup of tea. She makes me feel so calm and cared for and I am often rather wound up. Honestly, she’s helped my family in so many ways, and I never want another agent."

"Over the years, the follow up, attitude, and overall customer service from this team have been beyond exceptional. Every interaction has been a genuinely good experience, and that consistency means a lot to long standing customers like us. Really appreciate the care and attentiveness and it doesn’t go unnoticed."

"Alicia McBurney was awesome. She was responsive and explained what was needed very well. She was courteous, professional and easy to work with."

"Oh what a wonderful experience my husband and I had with Alicia! She answered so many different questions for us and helped us make the best decision for the future. We appreciate all you did!"

"I felt beyond grateful to have had the opportunity to work with Alicia! She was always so kind, patient, and attentive, making sure to answer every question I had and put me at ease whenever I had any concerns. Her warm and reassuring personality truly made the entire experience so much better.

Alicia truly went above and beyond my expectations, and I couldn’t be more appreciative of her. I would wholeheartedly recommend her to anyone in Southern California. She is truly wonderful at what she does, and I feel very lucky to have worked with her!"

"Alicia McBurney has been amazing helping our family out over the years and helping us save. She is attentive and quick to respond. I appreciate her!"

"I've been with Statefarm John Markwith's office for years,before that my parents had them and I believe my grandparents as well! They are great at responding very fast to all of my needs,Especially Alicia! She always takes care of everything quickly and efficiently! And is the sweetest when I speak to her on the phone. I always brag about having statefarm to everyone and how awesome they are when they are giving me their horror stories of their insurance agents😝 💗"

"Alicia is amazing and so helpful."

"I have been with John Markwith - State Farm Insurance for 15+ years. I used to work with John himself in the beginning and he was such a pleasure to work with. Friendly and professional. Made you feel like we were acquaintances instead of strangers. Now, I work with Alicia McBurney and I still couldn't be happier. She too is friendly and professional. When I need something, whether it's a statement or insurance card, the service is very fast. I also feel like I get good competitive rates which is why I have not left this company for so long. I would recommend this office to all my family and friends."

"John Markwith has been awesome to work with. He’s always professional but also really easy to talk to. Anytime I’ve had questions or needed help, he gets back to me quickly and makes sure everything is taken care of without any stress. You can tell he really cares about his clients and goes out of his way to make things easy. Definitely recommend him if you’re looking for someone reliable and helpful."

"Norma always responds quickly to my questions, emails or phone calls. I appreciate that! She is professional, efficient, and helps me with my insurance needs. Highly recommend!"

"I’ve been with John’s office for over 10 years and from day one they’ve been so helpful. From moving to Huntington to NorCal they made the transition seamless and always updated my insurance accordingly with the most fitting policies. The only reason I had to leave was because I had to move back to Illinois and even then with the help of Alicia it was very easy. Bittersweet, but a great experience. She sent me a great office to work with as well. When I move back I will be going back with John’s office! Thank you for everything!"

"John Markwith from State Farm is always willing to help me with any questions regarding my auto & home insurances. He is kind & prompt in responding to my questions. He is the best !! 👍"

"Like a good neighbor State Farm is There. Keep up the good work John & Alicia. HB's Insurance Power Team!"

"I don't generally right reviews, however John Markwith State Farm Agency certainly deserves kudos. It hard to find companies that make you feel you are their only customer, have time for you and never make you feel rushed with the endless questions we have. Especially Alicia McBurney. She has been an absolute pleasure. She is extremely responsive, professional, and genuinely cares about her clients. She literally responds within record time and when she says she will get back to you , she does, every single time!; answering all your questions and ones you didn't ask to ensure you are completely informed. Her thoroughness is truly impressive. John and his team take great care and know the importance of customer service. If you're looking for a team that listens and cares about your time and needs, this is your team."

"Very impressed with the customer service of this office. Alicia really comes through on getting our COI's for our business in a timely fashion."